Privacy Policy

Last Updated: 8/17/2025

At TP Towing, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, specifically for the purpose of providing towing services. We do not sell, share, or use your personal information, including phone numbers, for any purpose other than to fulfill your requested service. This policy also includes specific details on SMS communications, opt-in procedures, and opt-out options.

• Personal Information: When you request a towing service, we may collect information such as your name, contact details (including phone number), and location details. This information is used solely for service fulfillment, customer support, and communication related to the service you requested.
   
• SMS Communication: If you opt-in to receive SMS updates from TP Towing, your phone number will be used only to send service-related messages or updates directly related to your requested towing service. You will not receive marketing or promotional messages unless explicitly agreed upon by you.
   

• We require your express consent before sending any SMS messages to your phone number. This consent may be obtained through a checkbox on our website or other affirmative actions indicating your agreement.
   
• Example of Consent: By selecting the consent checkbox during your service request, you agree to receive SMS notifications from TP Towing about your towing service status.
   

• Opt-out Option: You can opt out of receiving SMS messages from TP Towing at any time by replying with the word "STOP" to any message we send. This ensures you will not receive further messages unless you re-enroll in our SMS service.
   
• Confirmation of Opt-out: Upon sending a STOP message, you will receive a confirmation indicating that you have been unsubscribed from further SMS communications.
   

• We are committed to safeguarding your personal information. TP Towing takes appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We only retain your information as long as necessary to fulfill your requested services and comply with legal requirements.
   

• No Third-Party Sales or Sharing: We do not sell or share your personal information with third parties for marketing or any other purposes outside of your towing service request. Your contact information remains strictly confidential within our company.
   
• Exceptions: Information may be shared only if required by law or necessary to protect the rights, safety, and property of our customers, employees, or the public.
   

• Regulatory Compliance: TP Towing complies with all applicable regulations governing customer privacy and data protection.
   
• Policy Updates: We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or improvements to our service. The latest policy will always be available on our website.
   

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at 813-455-9146.